Emojis are one of the essential communication tools in 2020. Emojis add spice to a conversation and provide an endless emotional tone to the receiver of a message. There are thousands of emojis to choose from, and each of them conveys a range of emotions towards the reader of the message.
The use of emojis is not just for describing the sender’s emotions. Emojis can also fill the grammar lapses and physical cues that are lacking in the message. It is difficult to emphasize communication because of the lack of body language and facial expressions, but with the help of emojis, it becomes easier.
For instance, a message of “okay” seems to show frustration or disinterest towards the other person. However, an “okay J” means that you agree with the person that you are talking to. During the litigation process, messages can be used during court trials. One of the parts of the conversations that you can use is emojis.
Electronic discovery or E-discovery is the electronic aspect of identifying, collecting, and producing electronically stored information in response to a request for production in a lawsuit or investigation. ESI includes but is not limited to emails, documents, presentations, databases, voicemail, audio files, chats, and SMS messages.
You can archive or collect these messages if you ever have a client or customer that acts in an unethical manner, you can use text messages if you ever want to file a complaint. This TeleMessage infographic discusses the use of emojis as evidence in court.