Currently, over 2.65 billion people are embarking their presence over the social media platform.
Witnessing the range of services, several organizations are implementing the usage of social media in their business ploy.
No doubt, social media has become an important part of our day to day lives, responsible for changing the experience and expectations of the common man.
The elderly generation to millennial, each one is having direct or indirect access to social media account. The epic success rate of social media has raised the demand to bring new technologies and trends at every possible step.
In this article, we will know more about key social media trends that will perk up the experience of users in the year 2020.
Let’s dive in!
5 Social Media Trends to look at in the Year 2020:
There are numbers of latest development done in making social media more exciting and helpful for business and personnel purposes.
Following are the list of latest social media trends to watch out in the year 2020:
1. Instagram Stories Gulped with AR Filters:
On the latest note, augmented reality in the form of a new non-existence reality.
It is well-recognized fact that Instagram holds the power to attract most of the younger generation and Instagram stories facilitate them to engage with most of the potential customers and followers.
The AR filter stamps the business mark on particular filters that let the customer click interactive photos and post on Instagram handle.
The sharing and views of AR stories help the business owners to grow the traffic organically.
Kylie Jenner, Adidas, Gucci are some famous brands names holding the flag of recognition with the latest social media trend of Instagram stories laced with AR filter.
2. Hike in Social Commerce:
Social media has always been a fantastic medium when the business tends to market their product and services via the technique of social media marketing.
In the course of the year 2020, social media is expecting to visualize the changes in terms of post related to clickable, redirected on the required webpage for final purchases.
In the recent go, business ventures are using social media as a hub to excel in their marketing approach.
The shoppable posts also the businesses to attract the customer, right their feed of particular social media channel.
The businesses are using social media as part of their planned strategies.
3. Influencer Marketing will Continue to Rule Out the Social Media Platform:
Previously, influencer marketing used to win the platform of YouTube.
But with the passage of time, the definition of other social medium platforms began to gleam on a wide level.
No doubt, word of mouth (WoM) excels faster than anything else. Therefore, influencers with lakhs of followers hold the power to market the business essentials on the global level.
When the particular influencer promotes the brand, product, and services, it is likely the possible situation that up to some percentage of its followers may use the same based on the way of experience shared and narrated.
4. User-Centric Content will Soar the Popularity:
It is a well-known fact that Google always pushes the rich content to scale-up on the search engine result page (SERP). So, as social media also follows the algorithms to scale up user-centric content.
Brands like Nykaa, Daniel Wellington, and Olay, etc. usually generate the strategy around social media, so as to engage more of the customer.
The people on Instagram, Facebook, etc. believe in becoming the part of initiatives launched on the social media platform.
Therefore, user-related content on social media will continue to excel up in the year 2020.
5. Chatbots will be Preferred Channel of Customer Service:
Currently, a large number of businesses are holding a customer support section in order to retain them for a longer span of time.
The chatbot is one of those mediums to connect with the customer via social media bots.
Facebook messenger is one of the best examples, that is empowering support channels of contact via the approach of social media.
The latest trend of chatbot in social media lets the users connect will brand and get a resolution for the same.
The messenger bot helps its user in knowing more about the air quality index (AQI) and general health-related factors along with e-commerce brands and many others.
Making your own customized chatbot on social media platforms is one of the latest trends in the niche of social media.
Social media is vast and so do its applications. The trends are meant to attract the customer with the latest development in the domain.
The brands and businesses can escalate their virtues by following the steep steps of onset with social media marketing. Also, the social media trends under the named platforms like Instagram, Facebook, Twitter, Pinterest, Snapchat, etc. bolsters in improving the experience of users.